Chapter 7: Professionalism Skills


Gaining career and workplace knowledge through a variety of activities. 

Introduction (Why is it important?):

These skills help you to gain career and workplace knowledge through a variety of in- and out-of-classroom activities, strengthening skills in the following five sub sets of professionalism.

Learning Objectives

Understand the five sub sets of professionalism. The five sub sets of professionalism are:

So, how does this relate to your student employment job?

Here are a few examples from student employee jobs here on campus:

Student Job on CampusProfessionalism Method
Career Services - Front Desk ReceptionBeing able to address concerns, questions, and scheduling appointments with guests/clients.
Recreational Services - Gym AttendantAddressing the needs of the students/guests in a courteous and respectful way
SUB - AV WorkersAssisting groups in a professional way with their AV needs for their events.
Air Force ROTCRespect and courteousness towards all those you meet is instilled in the trainings for ROTC
Children’s Campus - Student WorkerWhen working with parents – being able to inform parents of policies and procedures in a professional manner
Dean of Students Office - Front Desk WorkerHandling confidentiality with student concerns is integral in professional behavior for this position

Here are how your academic classes can also help you learn effective professionalism skills:

ClassesProfessionalism Skills Developed
MGMT 398Career development class teaching students interviewing, resume writing, informational interviewing, professional dress, etc.
Internship CoursesLearning the world of work through hands on work experience
Problem CoursesDeveloping effective work habits while actually working in the workplace with a professor